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Regional Sites Manager

Apply now Job no: 492660
Work type: Administrative, Full-Time
Location: Greenwood, IN, Indianapolis, IN
Categories: Administrative/Professional, Other

Job Title: Regional Sites Manager

Reporting Relationship: Director of Regional Ventures & Operations

Unit: National & Global

Department: Regional Ventures & Operations

Campus Location: Indianapolis Ed Center North

Summary of Position:    The Regional Sites Manager (RSM) plays a vital role in the smooth operation and success of the Indianapolis area Education Centers of Indiana Wesleyan University (IWU). Indianapolis & Greenwood Education Centers are two of the twelve regional education centers located throughout Indiana, Ohio, and Kentucky and sit within the National & Global unit of IWU. Each center strives to partner with their community to meet its educational needs. Providing professional meeting space, in addition to educational programs for working adults, allows IWU to build these partnerships while serving the local community.

This role is suited for someone who is highly relational and has a love of problem-solving and innovation. In addition, skills related to supervising personnel, customer service, sales, building management, team building, project management, and negotiation will help make the Regional Sites Manager successful.

He/she assumes primary responsibility for property management of the building and staffing for daily campus operations. Supervises regional operational staff. Serves as the conference services manager for Indianapolis & Greenwood. Assists the Director with projects as needed.

This salaried position will have a regular, predictable work schedule determined in collaboration with the Director of Regional Ventures & Operations. Hours may vary according to scheduled special events and or the need for staff coverage. Some travel will be required and communicated in advance.

Duties and Responsibilities

Leadership and Administrative Responsibilities

  • Lead and develop regional operational team
  • Facilitate collaborative, healthy relationships with IWU employees from other departments housed within the Indianapolis & Greenwood education centers 
  • Communicate in a manner that fosters collaboration 
  • Manage building finances including assistance with oversite of budget
  • Seek opportunities to grow professionally and stay up-to-date about trends in the higher education industry 
  • Represent the University in a positive manner to internal and external customers through Christian conduct 
  • Assist Director as needed 

Campus Operations

  • Coordinate all aspects of building and grounds management in order to create and maintain an inviting, professional, and safe environment 
  • Oversee & troubleshoot building technology in cooperation with IWU Technology Services 
  • Staff the buildings based of usage needs 
  • Provide operational and spiritual support for staff, students, and faculty as needed 
  • Oversee landlord relations as needed 
  • Create and maintain a culture of continuous improvement
  • Stay abreast of upcoming learning opportunities being scheduled in the building 
  • Work with IWU's Emergency Management and Risk Management offices to stay up-to-date on protocols at the IWU, local, state, and federal levels 

Conferencing Services

  • Meet or exceed conference revenue expectations 
  • Oversee all aspects of conferencing 
  • Build and maintain new conference guest pipeline - Network/Market/Promote new conferencing opportunities 

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.


  • Associate's required; Bachelor's degree preferred


  • At least Two (2) years of experience in supervising and managing employees
  • Customer service-related experience preferred
  • Demonstrated ability to work with minimum supervision
  • Commercial building and project management-related experience is helpful
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures

Required Skills

  • Excellent written and verbal communication skills
  • Leadership and team building skills (e.g., ability to train, supervise, mentor, and evaluate staff)
  • Proficient with MS Office and comfortable using a variety of technology (e.g., audio visual equipment, teleconferencing)
  • Administrative and project management skills (e.g., ability to self-start, multi-task, prioritize tasks for self and others, and attention to detail and accuracy)
  • Excellent organizational and planning skills (e.g., including budget planning, bookkeeping and budget management)
  • Ability to problem solve, interpret instructions and data, and deal with unknown variables
  • Networking and partnership development skills (e.g., ability to work innovatively, and collaboratively with internal and external customers)


As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.



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Applications close: US Eastern Daylight Time

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Indiana Wesleyan University is committed to equal opportunity in employment and education. Indiana Wesleyan University admits students and employees of any race, sex, color, national or ethnic origin, disability, age, service in the military, or any other status protected by law. These have access to all the rights, privileges, programs and activities generally made available to students or employees at the University. It does not discriminate on the basis of race, sex, color, national or ethnic origin, disability, or age, service in the military, or any other status protected by law, in the administration of its educational policies, scholarship and loan programs, athletic and other administered programs, and all phases of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.