Duties and Responsibilities

• Present a professional, helpful atmosphere and positive attitude for Indiana Wesleyan University's Upward Bound (IWU-UB), students and their parents, staff, visitors and callers
• Provide customer service by greeting students and visitors, answering calls, and providing successful resolution of routine administrative issues relative to IWU-UB
• Provide administrative support to the IWU-UB Director and Assistant Director, including the maintenance and tracking of office records, expenditures, budgets and calendars, collection and compilation of data, preparation of correspondence and other materials, operation of standard office equipment (copier/fax machine/scanner), supply ordering and inventory, as well as the processing of requisitions, invoices and other requests, the coordination of travel including setting up student and staff travel arrangements 
• Coordinate all program essentials and materials for academic tutoring, Saturday and summer sessions, including submitting work orders, obtaining hospitality items and setting up facilities
• Coordinate ongoing correspondence with IWU-UB students and parents
• Exhibit sensitivity toward Upward Bound participants while honoring the confidentiality and privacy of student records, as well as sensitive information 
• Perform other duties as assigned

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Associate's Degree required

Experience

• Minimum of three (3) years of closely related work experience or a combination of closely related work experience and completion of a relevant educational degree equal to six years is required
• Demonstrated ability to work effectively with historically minoritized individuals

Required Skills

• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job
• Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization
• Adaptable – ability to be flexible and supportive, to positively and proactively embrace change in rapid growth environment
• Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs
• Systems & Software – proficient level of knowledge of Microsoft Office and/or relevant position software programs
• Independent work – able to work independently with limited supervision and able to self-motivate
• Multi-task – Ability to organize, prioritize, and manage multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response

IWU Kingdom Diversity Statement

IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity.  We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity.  Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth.  We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.