Summary of Position: The Executive Director, Strategy & Insights is a full-time, 12-month administrative position in the DeVoe School of Business, Technology, and Leadership (DBTL). Reporting to the Dean, this role connects DBTL's strategy to the systems, data, projects, and public voice that carry it out.
The Executive Director leads the DBTL Data & Insights team and works with IT, Salesforce, and data and analytics teams to prioritize DBTL's projects and deliver the program data faculty and chairs need. They own the master view of work in progress across the school and keep it moving. They supervise the Director, Undergraduate Program Success. They also lead DBTL's voice and visibility, turning faculty insight into content for external audiences, and support the Dean's work with the Advisory Council.
This role supports academic leadership rather than replacing it. Faculty and division chairs own curriculum and program development. The Executive Director makes sure they have the data, coordination, and visibility to do that work well.
Duties and Responsibilities
- Systems, data, and insight
- Partner with IT, the Salesforce team, and data and analytics teams to prioritize and sequence the DBTL project portfolio
- Translate faculty and administrative needs into scoped requests those teams can act on, and translate their constraints back into terms DBTL can plan around
- Build and maintain dashboards that give faculty and chairs enrollment, retention, and program health data ahead of program review, not during it
- Lead the DBTL Data & Insights team and its work on course, faculty, and student insights
- Establish shared definitions for the metrics that matter, so DBTL and the broader University work from the same numbers
- Voice and visibility
- Lead DBTL's voice and visibility work, and convene the Voice and Visibility group
- Own DBTL's content calendar. Work with the Center for Applied Ethics & AI, the Center for the Advancement of Followership, and other Center teams to keep calendars aligned
- Draw insight from faculty and package it for external audiences, including articles, social media, podcasts, and events. Partner with the Associate Dean for Doctoral Programs, who leads faculty research and scholarship
- Publish DBTL news on LinkedIn and other channels
- Partner with IWU Marketing on brand standards, channels, and campaigns
- Coordinate the event calendar with the Director of School Operations
- Project and portfolio management
- Own the master view of what's in process across new program development, systems work, and student success initiatives
- Run the cadence for that work (intake, prioritization, status, and escalation), so projects move without the Dean having to chase them
- Identify where a project has stalled on a dependency, and get it unstuck
- Report portfolio status and decisions needed to the Dean and the school leadership team
- Undergraduate student success leadership
- Supervise the Director, Undergraduate Program Success, and set annual goals for undergraduate retention, progression, and student experience
- Make sure retention and early-alert data reach the people who can act on it, including the Director, chairs, faculty, and advising
- Partner with the division chairs, who own undergraduate curriculum and faculty, so curriculum and student success work toward shared outcomes
- Advisory Council and external connection
- Support the Dean's preparation, follow-up, and ongoing connection with the DBTL Advisory Council and its subcommittees
- Prepare materials that let council members see DBTL's trajectory in data beyond individual stories
- Support the Dean's external engagement, coordinating handoffs with IWU's partnership and enterprise teams
- School leadership and service
- Serve on the school's leadership team with the Associate Dean, division chairs, and directors
- Serve on School, College, and University committees as assigned, and attend school meetings and commencement exercises
- Perform other responsibilities as assigned
Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
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Education
- Master's degree from a regionally accredited institution required in business, technology, leadership or related field
- A doctorate in business, technology, leadership, or a related field is preferred
Experience
- Required experience
- Significant professional experience, measured by both length of service and level of responsibility, in higher education administration, strategy, institutional research, or a related field
- A record of turning data into decisions: working with analytics or IT teams to build reporting and dashboards that leaders actually use
- A record of leading complex, cross-functional projects through to completion
- Experience in content strategy, communications, or external relations
- Supervisory experience
- A strong commitment to the University's mission and to Christ-centered higher education
- Preferred experience
- Experience in adult, online, or professional higher education
- Experience with student success or retention initiatives
- Experience working with Salesforce or a comparable CRM
Required Skills
- Demonstrated ability to translate between technical teams and academic leaders, and to earn the trust of faculty
- Demonstrated project and portfolio management skills, including prioritization and running a regular operating cadence
- Demonstrated proficiency with data visualization and reporting tools
- Strong writing and editing skills for external audiences, including social media
- Demonstrated proficiency with Microsoft Office products
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IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
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LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
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