Sites Manager
Apply now
Job no: 495248
Work type: Administrative (Full Time)
Location: Merrillville, IN
Categories: Administrative/Professional
VIDEO
Job Title: Sites Manager
Reporting Relationship: Director of Regional Ventures & Operations
Unit: National & Global
Department: Regional Education - IWU National & Global
Campus Location: Merrillville Education Center, Merrillville, IN
Summary of Position: The Regional Sites Manager (RSM) plays a vital role in the smooth operation and success of several Education Centers of Indiana Wesleyan University (IWU). These sites are part of the regional education centers located throughout Indiana, Ohio, and Kentucky and sit within the National & Global unit of IWU. Each center strives to partner with their community to meet its educational needs. Providing professional meeting space, in addition to educational programs for working adults, allows IWU to build these partnerships while serving the local community. The RSM will serve as the direct leader of a building as well as the site manager for several other locations from a distance, leading and supporting staff members in the operations and conferencing functions for those sites. This role is suited for someone who is highly relational and has a love of problem-solving and innovation. In addition, skills related to supervising personnel, customer service, sales, building management, team building, project management, and negotiation will help make the Regional Sites Manager successful. He/she assumes primary responsibility for property management of the Indianapolis building and staffing for daily campus operations. Supervises regional operational staff. Serves as the conference services manager for a site and other sites as needed. Assists the Executive Director with projects as needed.
Duties and Responsibilities
Leadership and Administrative Responsibilities
Lead and develop regional operational team
Facilitate collaborative, healthy relationships with IWU employees from other departments housed within the education centers
Communicate in a manner that fosters collaboration
Manage building finances including assistance with oversite of budget
Seek opportunities to grow professionally and stay up to date about trends in the higher education industry
Represent the University in a positive manner to internal and external customers through Christian conduct
Assist Director as needed
Campus Operations
Coordinate all aspects of building and grounds management in order to create and maintain an inviting, professional, and safe environment
Oversee & troubleshoot building technology in cooperation with IWU Technology Services
Staff the buildings based of usage needs
Partner with regional ventures team to support the ventures-focused initiatives in the region, with particular focus on how those ventures interact with the education center
Provide operational and spiritual support for staff, students, and faculty as needed
Oversee landlord relations as needed
Create and maintain a culture of continuous improvement
Stay abreast of upcoming learning opportunities being scheduled in the building
Work with IWU’s Emergency Management and Risk Management offices to stay up to date on protocols at the IWU, local, state, and federal levels
Conferencing Services
Meet or exceed conference revenue expectations
Oversee all aspects of conferencing
Build and maintain new conference guest pipeline - Network/Market/Promote new conferencing opportunities
Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
Bachelor’s degree strongly preferred
Experience
At least two (2) years of experience in supervising and managing employees
Customer service-related experience preferred
Demonstrated ability to work with minimum supervision
Commercial building and project management-related experience is helpful
Demonstrated ability to work effectively with individuals from diverse communities and cultures
Required Skills
Excellent written and verbal communication skills
Leadership and team building skills (e.g., ability to train, supervise, mentor, and evaluate staff)
Proficient with MS Office and comfortable using a variety of technology (e.g., audio visual equipment, teleconferencing)
Administrative and project management skills (e.g., ability to self-start, multi-task, prioritize tasks for self and others, and attention to detail and accuracy)
Excellent organizational and planning skills (e.g., including budget planning, bookkeeping and budget management)
Ability to problem solve, interpret instructions and data, and deal with unknown variables
Networking and partnership development skills (e.g., ability to work innovatively, and collaboratively with internal and external customers)
IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 08 Sep 2026 Central Daylight Time
Applications close: 11 Oct 2026 Central Daylight Time
Back to search results Apply now Refer a friend