IT Project Manager & Business Analyst
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Job no: 494701
Work type: Administrative (Full Time)
Location: Marion, IN, Hybrid (3-4 Office / 1-2 Remote), Remote (within United States)
Categories: Information Technology
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Job Title: IT Project Manager & Business Analyst
Reporting Relationship: Director of Project Management
Unit: Central Administration
Department: IT Client Engagement Services
Campus Location: Online/Remote (This position is hybrid or remote eligible.)
Summary of Position: The IT Project Manager & Business Analyst is responsible for planning, executing, and delivering technology projects leveraging project management best practices while ensuring business requirements are properly elicited and documented. This role manages project scope, schedule, budget, and resources while facilitating stakeholder engagement and project success through organizational change management. The position requires balancing traditional project management approaches with Agile practices as appropriate for each project's needs.
Duties and Responsibilities
Project Management
Initiate, plan, execute, monitor, control, and close projects
Develop comprehensive project plans including WBS, schedules, resource allocation, and risk management
Lead project teams of varying sizes through the full project lifecycle
Manage project constraints (scope, schedule, budget, quality, resources, risk) effectively
Facilitate project governance through appropriate documentation and approval processes
Implement and maintain project tracking
Conduct regular status meetings and provide timely reporting to stakeholders
Manage multiple concurrent projects of varying complexity
Apply appropriate methodology (traditional waterfall or Agile) based on project needs
Business Analysis
Elicit, analyze, and document business requirements
Facilitate requirements gathering sessions with diverse stakeholder groups
Create business process models, use cases, and user stories as appropriate
Perform gap analysis between current and future states
Validate that delivered solutions meet business requirements
Support solution selection processes and vendor evaluations
Document functional specifications for software integrations and data flows
Serve as liaison between business stakeholders and technical teams
Organizational Change Management
Apply change management methodologies to support project adoption and success
Develop and execute communication plans for all project stakeholders
Assess organizational readiness and develop appropriate strategies
Identify and engage change champions across the university
Create training plans and support materials for end users
Monitor adoption metrics and address resistance to change
Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
Bachelor's degree in business management, communications, IT, or related field
PMP certification required (or obtained within 6 months of employment)
Other certifications related to: Business Analytics, Agile, Scrum, Change Management, or other project management frameworks a plus
Experience
Three or more (3+) years’ experience in IT project management and business analysis
Higher education experience preferred
Proven experience with industry standard project management processes and methodologies
Demonstrable experience with requirements elicitation, documentation, and traceability
Experience facilitating organizational change using structured methodologies
Proven ability to onboard and facilitate the execution of complex business projects
Customer-facing experience in scoping and analyzing business requirements and objectives
Proven customer engagement experience
Required Skills
Demonstrated knowledge of the PMI PMBOK, IIBA BABOK, Agile methodologies, and change management approaches
Broad knowledge of business practices, IT systems, and their application in Higher Education
Microsoft Office: Word®, Excel®, PowerPoint®, Teams®
Excellent stakeholder management and communication skills
Ability to translate technical concepts for non-technical audiences
Experience managing multiple concurrent projects with competing priorities
Demonstrated problem-solving and critical thinking skills
Strong documentation and presentation abilities
Demonstrated ability to be forward-thinking and innovative while understanding client needs and the capabilities of IWU business processes and technologies
Strong customer service skills and ability to foster this in others
Be an independent, self-initiated worker, as well as a team player
Capable of balancing attention to detail with overall project scope to drive results
Proactively engage present and future stakeholders in design, priority setting and implementation
Demonstrate organizational savvy; understand the organizational functions and general processes
Possess meeting management and facilitation skills
Employ effective organization and time management techniques
Ability to manage and resolve conflict in a collaborative manner
IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 03 Oct 2025 US Eastern Daylight Time
Applications close: 02 Nov 2025 US Eastern Standard Time
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