Student Account Specialist
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Job no: 494506
Work type: Hourly (Full Time)
Location: Marion, IN
Categories: Business/Accounting/Finance
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Job Title: Student Account Specialist
Reporting Relationship: Assistant Director of Student Accounts
Unit: Central Administration
Department: Business Affairs-Central Administration
Campus Location: Wesley Seminary, Marion, IN
Summary of Position: The purpose of this position is to process billing, provide customer service, and manage balances for Wesley Seminary students.
Duties and Responsibilities
Process daily reports for new registration and registration changes
Process term billing
Ensure accurate billing by regularly auditing student accounts for accuracy
Track student accounts throughout their program to ensure timely payments, refunds, or handoff to collection
Financially clear students to start classes
Invoice and follow up with corporate partners for payment
Provide timely customer service to students and university departments
Assist with back up in the Student Accounts office as needed
Other duties as assigned
On occasion, this position may be required to work Saturdays for University events
Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
Associates degree preferred or work equivalent in bookkeeping
Experience
Bookkeeping experience desired
Required Skills
Excellent computer skills with working experience in a variety of applications, especially Excel and web-based programs.
Ability to relate and interact with pastors, ministerial students, Seminary faculty/staff, and IWU community.
Ability to handle and prioritize multiple tasks.
Analytical thinking skills.
Ability to maintain confidentiality and compliance with FERPA laws.
Bilingual (Spanish/English) candidates and minorities are encouraged to apply.
IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 09 Jun 2025 US Eastern Daylight Time
Applications close: 13 Jul 2025 US Eastern Daylight Time
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