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Director of Student Success Data Application

Apply now Job no: 493505
Work type: Administrative (Full Time)
Location: Cincinnati, OH, Cleveland, OH, Dayton, OH, Florence, KY, Fort Wayne, IN, Greenwood, IN, Indianapolis, IN, Kokomo, IN, Louisville, KY, Marion, IN, Merrillville, IN, Hybrid (3-4 Office / 1-2 Remote), Other
Categories: Academic Advising/Academic Support

Job Title: Director of Student Success Data Application

Reporting Relationship: Executive Director of Student Engagement

Unit: National & Global

Department: N&G On-Line Region-NGBL

Campus Location: This position can work from any of our campus locations or education centers in Kentucky, Indiana, or Ohio with hybrid schedules; onsite/online.

Summary of Position:    The Director of Student Success Data Application will build and deploy a system of ongoing review of student success data for use among advisors and faculty for targeted students through the Student Success Center. Using best practices from research, they will incorporate intervention strategies toward student success for targeted students, particularly students at-risk of stopping out based on the data.

This role is a grant-funded position through September 30, 2028.

Duties and Responsibilities

  • Develop and implement a comprehensive data strategy that supports student success initiatives and aligns with the university's strategic goals and objectives
  • Oversee the development and maintenance of data applications, dashboards, and reports that provide insights into student performance and outcomes
  • Use data to pilot and implement interventions across National & Global services and coursework. Identify data-driven outreach strategies and interventions, and through partnership with relevant departments, pilot these initiatives, measure their effectiveness, and adjust, end, or scale the programs
  • Collaborate with key stakeholders across the university, including academic departments, student affairs, enrollment management, and institutional research, to identify data needs and develop solutions that support student retention, graduation, and academic achievement
  • Collaborate with and align work with SIP grant PI, Director of Success Data Application, and grant team to unify and track shared metrics and goals according to the grant logic model, activity objectives, and implementation strategy
  • Ensure data accuracy and integrity and develop and implement policies and procedures that govern data collection, storage, and usage
  • Stay abreast of emerging trends and best practices in data management and analytics and apply this knowledge to improve data applications and processes
  • Serve as a liaison between the IT department and other university stakeholders to ensure effective communication and collaboration on data-related projects
  • As a grant-funded position, 100% of effort in this role should align with furthering SIP grant objectives, outcomes, and strategies

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.


  • Bachelor's degree in computer science, information systems, statistics, or a related field; master's degree preferred


  • Minimum of five (5) years of experience in data analytics or a related field, with at least 2 years in a leadership or management role

Required Skills

  • Strong technical skills, including proficiency in data management, analytics, and visualization tools (e.g., SQL, Tableau, Python)
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders and communicate technical information to non-technical audiences
  • Knowledge of data governance and privacy regulations (e.g., FERPA), and experience developing policies and procedures that ensure compliance
  • Ability to lead complex data projects from inception to completion and manage multiple projects simultaneously
  • Experience working in higher education is preferred

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.


As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.


Advertised: US Eastern Standard Time
Applications close: US Eastern Daylight Time

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Indiana Wesleyan University is committed to equal opportunity in employment and education. Indiana Wesleyan University admits students and employees of any race, sex, color, national or ethnic origin, disability, age, service in the military, or any other status protected by law. These have access to all the rights, privileges, programs and activities generally made available to students or employees at the University. It does not discriminate on the basis of race, sex, color, national or ethnic origin, disability, or age, service in the military, or any other status protected by law, in the administration of its educational policies, scholarship and loan programs, athletic and other administered programs, and all phases of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.