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Coordinator of Academic Records and Operations

Apply now Job no: 492998
Work type: Hourly (Full Time)
Location: Marion, IN
Categories: Other

Job Title: Coordinator of Academic Records and Operations

Reporting Relationship: University Registrar

Unit: Central Administration

Department: Registrar's Office

Campus Location: Maxwell Center

Summary of Position:    Reviews academic minutes for assistance in preparing the catalog and works with colleges and schools to ensure the accuracy of programs and policies. Fulfills requests for duplicate diplomas, and apostilles, and manages all diploma printing and mailing processes. Processes transcripts and enters transfer work on academic records. Assists with other office functions by providing assistance to any position within the office.

Duties and Responsibilities

  • Assists the University Registrar with special projects, events, and implementation of new procedures, scheduling appointments and meetings
  • Understands and has a working knowledge of policies pertaining to student academic records
  • Monitors certificate supplies needs and prints certificates for IWU and Ron Blue
  • Prepares athlete reports and records data for NAIA eligibility and awards 
  • Communicates with students regarding policies and procedures for transcript requests and works with third-party vendor in troubleshooting
  • Communicates with accounting offices concerning financial holds for transcripts and diplomas
  • Updates academic records with transfer work for IWU-Marion students

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.


  • High School Diploma or equivalent required
  • Associate Degree or successful higher education experience preferred


  • Experience with the following would be beneficial but is not necessary:
    • Colleague Software
    • HTML
    • Imaging Software
  • Knowledge and ability in current database and reporting software
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures

Required Skills

  • Computer knowledge and skills with experience in Microsoft Office, Imaging and Database systems
  • Organizational skills with the ability to manage several tasks simultaneously, prioritize projects and manage resources
  • Excellent oral and written communication skills
  • Attention to detail and accuracy
  • Ability to work independently or in a team environment
  • Ability to respond promptly to requests and calls
  • Ability to work in a busy environment with numerous interruptions
  • Ability to evaluate and troubleshoot

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.


As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.


Advertised: US Eastern Daylight Time
Applications close: US Eastern Daylight Time

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Indiana Wesleyan University is committed to equal opportunity in employment and education. Indiana Wesleyan University admits students and employees of any race, sex, color, national or ethnic origin, disability, age, service in the military, or any other status protected by law. These have access to all the rights, privileges, programs and activities generally made available to students or employees at the University. It does not discriminate on the basis of race, sex, color, national or ethnic origin, disability, or age, service in the military, or any other status protected by law, in the administration of its educational policies, scholarship and loan programs, athletic and other administered programs, and all phases of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.