Duties and Responsibilities

• Coach and develop a team of Enrollment Counselors to achieve the targeted enrollment metrics and projections set to ensure growth within the department 
• Evaluate the enrollment process, calls, texts, student records, and contact strategy in place to ensure effectiveness and compliance 
• Aid the AVP in enrollment forecasting on a monthly, quarterly, and annual basis
• Assist in the development of Marketing Cloud materials to provide consistent and effective communication to prospects in the enrollment process 
• Coach/mentor newly hired Directors to the enrollment team 
• Act as a point of contact in the AVP’s absence when necessary
• Collaborate with academic leaders to ensure enrollment and academics are working as a cohesive unit to ensure maximum success and enrollment growth 
• Consult with the Associate Vice President of Enrollment on the development and implementation of enrollment plans for development, growth and success 
• Responsible for the supervision of a team of Enrollment Counselors 
• Other duties as assigned

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Master’s degree required or at least five (5) years of leadership experience in a fast paced enrollment environment

Experience & Required Skills

• Superior communication skills (written and oral)
• Advanced computer skills with work experience in word processing, spreadsheets, database usage, e-mail, Internet, etc.
• Ability to relate well to working professionals
• Ability to work independently, especially around arranging and conducting virtual training and meetings
• Excellent organizational ability
• Superior interpersonal skills
• Travel occasionally required

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.