The Student Event Assistant position at Indiana Wesleyan University plays a pivotal role in maintaining the efficient operation of the education center and creating a successful in-person experience for our international students and guests. This part-time individual will be responsible for providing exceptional customer service to students, faculty, and staff, and ensuring a welcoming and supportive environment conducive to learning. Duties include assisting with administrative tasks, activities during in-person residencies, and providing general support as needed.

This role will primarily work two to three Fridays and Saturdays each month with potential hours on Wednesdays and/or Thursdays. Total work per week will not exceed 25 hours.

Duties and Responsibilities

• Greet students warmly as they enter the education center and provide assistance and direction as needed 
• Create a friendly and approachable atmosphere to foster a sense of belonging
• In coordination with the Regional Operations team, prepare and serve coffee and refreshments for students, faculty, and staff.
• Ensure that refreshment areas are well-stocked, clean, and organized 
• Assist in the setup and cleanup of faculty and staff lunch areas. Provide support during lunch periods as soothsaying a smooth and efficient service 
• Assist in the monitoring of classroom attendance, engagement, and activities during and between class sessions ensuring a safe and orderly environment 
• Assist in implementing supportive programming for international undergraduate and graduate students, such as orientations and co-curricular activities 
• Coordinate activities and provide assistance as necessary to enhance the student experience 
• Assist in maintaining accurate attendance records for students and faculty. This may include monitoring attendance during classes and reporting any discrepancies to the appropriate personnel and working with data before or after each residency
• Contribute to the cleanliness and tidiness of the education center. This includes but is not limited to sweeping, mopping, dusting, and restroom maintenance 
• Provide administrative assistance to education center staff as needed. This may include answering phones, providing building coverage, filing documents, and other clerical tasks 

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• High school diploma or equivalent required; some college coursework preferred

Experience

• Previous experience in customer service or hospitality preferred

Required Skills

• Possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement
• Previous experience in customer service or hospitality preferred
• Strong interpersonal skills with the ability to communicate effectively with diverse populations
• Excellent organizational skills and attention to detail
• Ability to multitask and prioritize tasks in a fast-paced environment
• Reliable and punctual with a strong work ethic
• Willingness to adhere to university policies and procedures
• This is a part-time position with flexible scheduling options
• Hours may vary depending on the needs of the education center, including evenings and weekends as required

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.