Associate Vice President for Learner Success & Engagement
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Job no: 494089
Work type: Administrative (Full Time)
Location: Cincinnati, OH, Cleveland, OH, Dayton, OH, Fort Wayne, IN, Greenwood, IN, Indianapolis, IN, Kokomo, IN, Louisville, KY, Marion, IN, Merrillville, IN, Hybrid (2 Office / 3 Remote)
Categories: Academic Advising/Academic Support
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Job Title: Associate Vice President for Learner Success & Engagement
Reporting Relationship: Vice President for Learner Success & Regional Ventures
Unit: National & Global
Department: Regional Ventures & Operations
Campus Location: This position may work on a hybrid schedule (2 days in the office, 3 remote) out of any National & Global Regional Education Center (Merrillville, Fort Wayne, Kokomo, Greenwood, or Indianapolis, IN; Cleveland, Dayton, Cincinnati, OH; Louisville, KY)
Summary of Position: The Associate Vice President for Learner Success and Engagement is a strategic and collaborative leader responsible for overseeing and enhancing the university's efforts in supporting student success, engagement, and the overall learner experience. This role will provide visionary leadership and direction to the Executive Director of Learner Success, the Executive Director of Workforce Engagement, and the Executive Director of Student Engagement, fostering a culture of continuous improvement, data-driven decision-making, and innovative solutions.
Duties and Responsibilities
Develop and implement comprehensive strategies and initiatives to improve student success, retention, and engagement across IWU-National & Global
Provide leadership, guidance, and support to the Executive Directors of Learner Success, Workforce Engagement, and Student Engagement, ensuring alignment with the university's mission and goals
Collaborate with academic and administrative units to identify and address challenges, streamline processes, and implement best practices for learner success and engagement
Leverage data analytics and Salesforce to inform decision-making, track progress, and drive continuous improvement in student support services
Foster a culture of proactive and data-informed student support, empowering teams to develop innovative solutions and interventions
Establish and maintain effective communication channels with stakeholders, including faculty, staff, students, and external partners
Oversee and optimize the operations of academic advising, new student coaching, registration change, student engagement, Spiritcare, military success, and student services (academic appeals, plagiarism, etc.), career advancement, and other service areas with an eye toward excellent service, remarkable hospitality, and data and insight-driven growth
Develop and manage budgets, allocate resources, and ensure fiscal responsibility within the division
Build a strong, positive culture of engagement, ownership, collaboration, and growth across the division
Stay abreast of industry trends and best practices
Demonstrate a Christian worldview and upholds the University's Christ-centered mission in interactions with students, faculty, and staff
If based outside of these areas, travel to Indianapolis or Marion monthly for leadership collaboration meetings
Perform other duties as assigned
Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
Masters degree in business, college counseling, student development, or related field required Ph.D. or Ed.D. preferred
Experience
Proven leadership experience in higher education, preferably in online or adult education settings
Demonstrated success in developing and implementing strategic initiatives to improve student success and engagement
Experience in leading and managing cross-functional teams, fostering collaboration, and driving organizational change
Strong analytical and problem-solving skills, with the ability to interpret and leverage data to inform decision-making
Familiarity with student information systems, such as Salesforce, and their application in enhancing student support services
Understanding of best practices in academic advising, student engagement, and learner support services
Required Skills
Excellent communication, interpersonal, and relationship-building skills
Strong strategic thinking and analytical abilities
Proficiency in data analysis and interpretation
Ability to lead and motivate teams, empowering individuals and fostering a collaborative environment
Adaptability and flexibility to thrive in a dynamic and rapidly evolving environment
Commitment to continuous improvement and innovation in student support services
Strong project management and organizational skills
Ability to work effectively with diverse stakeholders, including faculty, staff, students, and external partners
Diversity Statement
IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 23 Sep 2024 Eastern Daylight Time
Applications close: 24 Nov 2024 Eastern Standard Time
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