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Registration Change Counselor

Apply now Job no: 494092
Work type: Hourly (Full Time)
Location: Cincinnati, OH, Cleveland, OH, Dayton, OH, Fort Wayne, IN, Greenwood, IN, Indianapolis, IN, Kokomo, IN, Louisville, KY, Marion, IN, Merrillville, IN, Hybrid (3-4 Office / 1-2 Remote), Hybrid (2 Office / 3 Remote)
Categories: Academic Advising/Academic Support

Job Title: Registration Change Counselor

Reporting Relationship: Executive Director of Learner Success

Unit: National & Global

Department: Dept. of Learner Success

Campus Location: This position can be held at any of our regional locations in Indiana, Kentucky, or Ohio (Merrillville, Fort Wayne, Kokomo, Marion, Greenwood, or Indianapolis, IN; Louisville, KY; Cleveland, Dayton, or Cincinnati, OH).

Summary of Position:    Manage all aspects of changes in registration for students in non-residential programs including Communication with students, facilitators, program directors, associate/regional deans, financial aid, and accounting. Analyze each request to clarify the impact the change will have on the student’s financial aid. Counsel the best course of action to minimize negative financial aid ramifications for the student.


Duties and Responsibilities

  • Serve as the contact person for all changes in registration for students in non-residential programs 
  • Understand the academic requirements for each program and what constitutes degree completion for a student 
  • Understand basic financial aid requirements, academic year criteria, and financial aid ramifications to the requested registration change 
  • Determine the student’s eligibility for a Leave of Absence (LOA) and communicate the LOA process to the student 
  • Maintain communication with program directors and associate/regional deans concerning exceptions and unusual circumstances

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

  • Bachelor’s degree preferred

Experience

  • Problem solving and decision-making skills
  • Analytical thinking skills
  • Ability to work independently
  • Excellent phone, computer and typing skills
  • Organizational skills
  • Accuracy and attention to detail
  • Excellent written, oral, and interpersonal communication skills for relating effectively with students and the constituents within the University

Required Skills

  • PHYSICAL DEMANDS: Talking and hearing
  • VISUAL DEMANDS: Heavy visual acuity
  • ENVIRONMENT: Inside environmental conditions

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

 

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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