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Associate Director of Recruitment

Apply now Job no: 493038
Work type: Administrative (Full Time)
Location: Marion, IN
Categories: Admissions/Recruiting/Enrollment

Job Title: Associate Director of Recruitment

Reporting Relationship: Associate VP Enrollment Management

Unit: IWU-Marion

Department: Vice President-Enrollment Mgmt-IWU Marion

Campus Location: Maxwell Center

Summary of Position:    This person leads a team of admissions professionals with the responsibility to meet or exceed established new student enrollment goals. The primary focus is to develop best practice strategies surrounding counselor recruitment activities (i.e. outreach, visit conversations, travel, etc.). The position serves as a member of the core leadership team and assists with the development and implementation of strategic activities focused on recruitment.

Duties and Responsibilities

  • Oversee the onboarding, training and evaluation of new student admissions counselors 
  • Lead and mentor individual admissions counselors by establishing clear expectations/goals and providing timely feedback and guidance
  • Monitor key performance metrics (outreach, visits, travel, etc.) and make strategy pivots to help reach individual and team goals 
  • Work alongside the Associate VP to establish territory and related funnel and visit goals 
  • Utilize the CRM and other available technology to drive recruitment efforts and monitor results 
  • Assist each admissions counselor in in the development of a comprehensive travel plan (fall, winter, spring and summer) that maximizes enrollment 
  • Align recruitment efforts with data provided by external vendors to enhance enrollment 
  • Hold a small recruitment territory and manage the associated student files 
  • Visit high schools and churches, and attend college fairs related to training new staff, filling in gaps and meeting the needs of the assigned recruitment territory 
  • Maximize the effectiveness of the student phoning team by collaborating with the call center manager

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.


  • Bachelor's degree required
  • Master's degree preferred


  • A minimum of three years of experience in Admissions
  • Experience leading a team of professional and/or student staff
  • Demonstrated ability to work effectively with individuals from diverse communities and cultures

Required Skills

  • Demonstrated ability to supervise and be supervised
  • Experience and commitment to pursing enrollment goals
  • Successful use of CRM software
  • Strong communication skills across multiple mediums, including phone, text, email and in-person
  • Exceptional interpersonal skills, including emotional intelligence, friendliness/warmth, and conversational skills
  • Capable of operating effectively and efficiently in MS Office systems
  • Ability to track details and use accurately
  • Ability to multitask and remain flexible in a dynamic environment
  • Self-motivated with good time management skills

Diversity Statement

IWU commits to create a community that reflects kingdom diversity. We will foster an intentional environment that exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member’s earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement.


As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.


Advertised: US Eastern Daylight Time
Applications close: US Eastern Daylight Time

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Indiana Wesleyan University is committed to equal opportunity in employment and education. Indiana Wesleyan University admits students and employees of any race, sex, color, national or ethnic origin, disability, age, service in the military, or any other status protected by law. These have access to all the rights, privileges, programs and activities generally made available to students or employees at the University. It does not discriminate on the basis of race, sex, color, national or ethnic origin, disability, or age, service in the military, or any other status protected by law, in the administration of its educational policies, scholarship and loan programs, athletic and other administered programs, and all phases of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.