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Administrative Assistant to Financial Aid

Apply now Job no: 492653
Work type: Full-Time, Hourly
Location: Marion, IN
Categories: Office/Clerical

Job Title: Administrative Assistant to Financial Aid

Reporting Relationship: Associate Director of Financial Services - IWU-Marion

Unit: IWU-Marion

Department: Financial Aid-CAS-IWU Marion

Campus Location: Barnes Student Center

Summary of Position:    The Administrative Assistant serves Indiana Wesleyan University's Marion Campus student population by assisting the IWU-Marion Financial Aid Office with front-line customer service, document management and report generation.

Duties and Responsibilities

  • Provides front-line customer service to external and internal customers 
  • Coordinates student employee schedules, ensuring coverage in the front office 
  • Maintains the document imaging process, including scanning incoming paper documents and indexing imaged forms to student files
  • Reviews incoming documents for completeness and accuracy and logs receipt of those documents
  • Prepares and reviews various reports
  • Reconciles monthly purchasing card transactions 
  • Answers main Financial Aid office phone-line and provides general student financial aid information 
  • Provides additional administrative support for Financial Services as directed 
  • This staff position is responsible for managing a team of student employees and the associated budget 

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.


  • Bachelor's Degree preferred


  • Demonstrated ability to work effectively with individuals from diverse communities and cultures
  • Demonstrated ability to work with office management software, enterprise software, and various web-based informational systems

Required Skills

Microsoft Office and other computer software applications experience
Consistent accuracy and attention to detail
Excellent organizational and time management skills
Effective communication and interpersonal skills
Effective customer service skills
Ability to keep sensitive information secure and private
Sound problem solving skills and ability to take initiative


As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.



Advertised: US Eastern Daylight Time
Applications close: US Eastern Daylight Time

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Indiana Wesleyan University is committed to equal opportunity in employment and education. Indiana Wesleyan University admits students and employees of any race, sex, color, national or ethnic origin, disability, age, service in the military, or any other status protected by law. These have access to all the rights, privileges, programs and activities generally made available to students or employees at the University. It does not discriminate on the basis of race, sex, color, national or ethnic origin, disability, or age, service in the military, or any other status protected by law, in the administration of its educational policies, scholarship and loan programs, athletic and other administered programs, and all phases of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.