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Office Manager, Upward Bound

Apply now Job no: 492583
Work type: Full-Time, Hourly
Location: Marion, IN
Categories: Student Development/Residence Life

Job Title: Office Manager, Upward Bound

Reporting Relationship: Director of Upward Bound

Unit: IWU-Marion

Department: Upward Bound-IWU Marion

Campus Location: Barnes Student Center

Summary of Position:    Indiana Wesleyan University's Upward Bound (IWU-UB), is a federally funded program designed to provide potential first-generation and/or low income students in Marion and Mississinewa High Schools with academic skills and motivation necessary to succeed in their pre-college studies. The Upward Bound Office Manager is a motivated team-player responsible for the coordination and support of the general day to day administrative, clerical and operational tasks related to the Indiana Wesleyan's Upward Bound (IWU-UB) program.

Duties and Responsibilities

  • Present a professional, helpful atmosphere and positive attitude for IWU-UB students and their parents, staff, visitors and callers
  • Provide customer service by greeting students and visitors, answering calls, and providing successful resolution of routine administrative issues relative to IWU-UB
  • Provide administrative support to the IWU-UB Director and Assistant Director, including the maintenance and tracking of office records, expenditures, budgets and calendars, collection and compilation of data, preparation of correspondence and other materials, operation of standard office equipment (copier/fax machine/scanner), supply ordering and inventory, as well as the processing of requisitions, invoices and other requests, the coordination of travel including setting up student and staff travel arrangements
  • Coordinate all program essentials and materials for academic tutoring, Saturday and summer sessions, including submitting work orders, obtaining hospitality items and setting up facilities 
  • Coordinate ongoing correspondence with IWU-UB students and parents- (Essential)
  • Exhibit sensitivity toward Upward Bound participants while honoring the confidentiality and privacy of student records, as well as sensitive information 
  • Perform other duties as assigned 

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.


  • Associate's Degree required


  • Minimum of three years of closely related work experience or a combination of closely related work experience and completion of a relevant educational degree equal to six years is required.
  • Demonstrated ability to work effectively with historically minoritized individuals

Required Skills

  • Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner using preferred method and level as applicable to the job.
  • Team Orientation & Interpersonal – highly motivated team player with ability to develop and maintain collaborative relationships with all levels within and external to the organization.
  • Adaptable – ability to be flexible and supportive, to positively and proactively embrace change in rapid growth environment.
  • Relationship Management – able to personally provide high level of interactive service to others, building relationships and addressing identified needs.
  • Systems & Software – proficient level of knowledge of Microsoft Office and/or relevant position software programs.
  • Independent work – able to work independently with limited supervision and able to self-motivate.
  • Multi-task – Ability to organize, prioritize, and manage multiple tasks simultaneously to swiftly assess a situation, determine a logical course of action, and apply the appropriate response.


As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.



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Applications close: US Eastern Daylight Time

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Indiana Wesleyan University is committed to equal opportunity in employment and education. Indiana Wesleyan University admits students and employees of any race, sex, color, national or ethnic origin, disability, age, service in the military, or any other status protected by law. These have access to all the rights, privileges, programs and activities generally made available to students or employees at the University. It does not discriminate on the basis of race, sex, color, national or ethnic origin, disability, or age, service in the military, or any other status protected by law, in the administration of its educational policies, scholarship and loan programs, athletic and other administered programs, and all phases of employment, including hiring, promotion, demotion, treatment during employment, rates of pay or other compensation, and termination of employment.